77dc's Privacy Policy
This document ensures complete transparency about how your personal information is collected, why it is used, and how securely it is stored at 77dc.
Introduction & Overview
77dc ("we", "our", or "platform") operates a reliable online casino and betting service for users in Bangladesh. We take our users' privacy seriously and are committed to handling every piece of personal information responsibly.
The purpose of this Policy is to fully inform you about what information is collected when you visit the 77dc website, open an account, or use any of our services — how it is used, who it may be shared with, and what your rights are.
If you disagree with any part of this Policy, we ask that you refrain from using our services. For any questions, you may contact us at [email protected].
Information We Collect
77dc collects user information through various methods. The different categories of information are described below:
2.1 Information Provided Directly
When you register an account or use our services, the following information may be collected:
- Full name, date of birth, and gender
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Financial information: bKash, Nagad, Rocket, or bank account details
- Transaction history: deposit and withdrawal information
- Your preferences and settings
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically through technical means:
- IP address and device identification information
- Browser type, version, and operating system
- Pages visited on the platform and navigation paths
- Time and duration of visits
- Information collected through cookies and similar tracking technologies
- Game session data and betting history
2.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may sometimes verify information from trusted third-party sources. However, the sole purpose in such cases is to confirm the accuracy of the information you have provided.
Purpose of Using Information
77dc uses collected information only for the following legitimate purposes:
- Account Management: Creating, maintaining, and securing your account.
- Service Delivery: Smoothly operating slots, live casino, cricket betting, and other gaming services.
- Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Identity Verification: Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
- Customer Support: Resolving your issues via 24/7 live chat and email.
- Security & Fraud Prevention: Detecting suspicious activity and protecting the security of the platform.
- Responsible Gaming: Monitoring users' playing patterns to identify problematic behavior at an early stage.
- Legal Compliance: Following applicable legal regulations and guidance from regulatory bodies.
- Platform Improvement: Analyzing user experience to improve the quality of services.
Information Sharing & Disclosure
77dc does not sell your personal information to any third party or disclose it for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
The minimum necessary information may be shared with selected trusted partners for payment processing, identity verification, and technical support. These partners are bound to use that information only for the agreed purpose.
4.2 Legal Obligations
We will comply with legal obligations if disclosure of information is required by a court order, a lawful request from a government authority, or applicable law.
4.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, the standards of this Privacy Policy will continue to apply and users will be notified in advance.
4.4 Security Protection
A limited amount of information may be disclosed in urgent situations to protect the security of a user's account or the platform.
Data Protection & Security
77dc applies industry-standard technical and administrative measures to ensure the security of your information. Our security framework includes:
- SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
- Data Encryption: Sensitive stored information (passwords, financial details) is kept in encrypted form.
- Access Controls: Only authorized personnel can access the relevant information.
- Regular Security Audits: Regular audits are conducted to identify vulnerabilities in our systems.
- Two-Factor Authentication: The option to add an extra layer of protection to your account.
- Firewall & Security Monitoring: Round-the-clock network monitoring and protection.
Although we apply the highest security measures, complete security on the internet can never be guaranteed. We therefore urge you to keep your password confidential and to log out from unfamiliar devices.
Cookie Policy
The 77dc website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of the website.
6.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login status, verify security, and manage sessions.
6.2 Functional Cookies
These cookies are used to remember your preferences and settings, such as language selection or game settings.
6.3 Analytics Cookies
These cookies are used to analyze platform usage and improve services. The information collected is aggregated and anonymized.
You can disable cookies through your browser settings, though this may limit some functionality of the website.
Data Retention Period
77dc retains user information only for as long as is necessary to fulfill the purposes described in this Policy and to comply with legal obligations.
- Active Accounts: All account information is retained while the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations.
- Transaction Records: Financial transaction information is retained for an extended period, as this is part of legal and regulatory requirements.
- Technical Logs: Log files for security monitoring are retained for a limited period.
Once the retention period ends, information is securely deleted or anonymized.
User Rights
As a user of 77dc, you have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Object: The right to object to the processing of your information for specific purposes.
- Data Portability: The right to receive your information in a structured, commonly usable format.
- Withdrawal of Consent: The right to withdraw consent at any time where processing of your information is based on your consent.
To exercise these rights, send an email to [email protected]. We will respond to your request within the limits of our legal obligations after appropriate verification.
Privacy of Minors
77dc is a platform operated exclusively for persons aged 21 and above. We do not knowingly collect any information from minors (under the age of 21).
If we become aware that a minor has registered on our platform, we will immediately close the relevant account and delete the collected information. If you become aware of a minor's account, please inform us.
International Data Transfers
In some cases, your information may be stored or processed outside Bangladesh for the purposes of providing our services. In such cases, we ensure that:
- Adequate data protection measures are in place in the recipient country or organization.
- Data transfers are carried out subject to contractual protection terms.
- The standards set out in this Policy apply regardless of location.
Third-Party Links & Services
The 77dc platform may contain links to other websites or services. These external services have their own privacy policies and 77dc is not responsible for their practices. We advise you to review the privacy policy of any third-party service before using it.
Payment provider services (bKash, Nagad, Rocket, and banks) operate under their own policies, and 77dc has no control over the data management practices of these organizations.
Changes to This Policy
77dc reserves the right to update or amend this Privacy Policy as needed. If there are any significant changes to the Policy:
- A notice will be published on the website.
- Registered users may be notified through their contact details.
- The "Last Updated" date at the top of the Policy will be changed.
Continued use of the platform after changes are made will be considered as your consent to the updated Policy. We therefore recommend reviewing this Policy from time to time.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
We will endeavor to respond to your request as quickly as possible. Identity verification may be required for information-related requests.